OUR RETURN POLICY

BWHC RETURN POLICY

​

How do you return an item?

Because our products are bespoke and/or are for personal care use, for sanitary reasons; Beauty Wellness Hair Care does not, under any circumstances, accept returns or exchange purchased products. 

​

If you received a faulty item?

Please get in contact with us within 3 days to let us know. It would save time to attach a picture of the fault and make sure you provide your name and order number in the email. You may be asked to return the faulty item to us, please follow our return steps to do this. If you send the faulty item back without contacting us first, we may end up sending it back to you as we were unaware that you received the item in this condition.

Can you send the item back for an exchange?
Unfortunately, we are currently unable to process exchanges.

How do you return an item?

Beauty Wellness Hair Care does not, under any circumstances, accept returns or exchange purchased product.